Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy on this page and change the date at the top of this Privacy Policy webpage. We encourage you to look for updates and changes to this Privacy Policy by checking this date when you access our websites and mobile applications or before priding us with personal information. By using the Site or otherwise disclosing personal information to us, you assent to this Privacy Policy. If you do not assent to this Privacy Policy, do not use the Site and do not submit any personally identifiable information to us.
Information We Collect and How We Collect It
The Personal Data we may collect about you includes the following categories of Personal Data:
Name; Login Information; Business contact information (address, telephone, email address); Demographic data (country of residence); Online identifiers; Internet Protocol (IP) address; Third party cookies; Website Interactions (Uniform Resource Locators (URL) Clickstream, Scrolling, Clicks, Mouse-overs); Social media use and utilization; Geo-location data, as may be transmitted from your smart phone or other location-aware devices.
Some Personal Data is collected by us automatically when you access our websites. This information includes: (1) device and usage information (which may include the type of device you are using, your operating system, your browser, your internet service provider, your domain name, your internet protocol (IP) address, your device and mobile ad identifiers, the website that referred you to our website, the web pages you view (including the date and time you viewed them), the services or functionality you access or use (including the date and time of your access or use), and the subject of the ads you click or scroll over; and (3) location information (which may include information about the location of your device, including GPS
location).
Information Collection Technologies We and others may use a variety of technologies to collect information about your device and use of our website(s). These technologies include cookies, web beacons, JavaScript, entity tags, and HTML local storage. Most web browsers can be programmed to accept or reject the use of some or all of these technologies, although you must take additional steps to disable or control other technologies.
Cookies – Cookies are small data files that are sent from a website’s server and are stored on your device’s hard drive either for only the duration of your visit (“session cookies”) or for a fixed period (“persistent cookies”). Cookies contain information that can later be read by a web server. We use cookies to understand user preferences, navigation, locations, and for targeted advertisements.
Web Beacons – Web beacons are small, transparent images that are embedded in web pages, applications, and emails that are sometimes called “clear gifs,” “single pixel gifs”, “page tags” or “web bugs.” We use web beacons to track the web pages you visit, to test the effectiveness of our marketing, and to find out if an email has been opened and acted on.
Java Scripts – Java scripts are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.
Entity Tags — Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or “cached” within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.
HTML5 Local Storage – HTML5 local storage allows data from websites to be stored or “cached” within your browser to store and retrieve data in HTML5 pages when the website is revisited. TekniPlex uses these web analytic tools and cookies to analyze web activity, such as the number and frequency of visitors to this website. This information may include the websites accessed immediately before visiting this website, and the type of Internet browser and device used during the visit to this site. If TekniPlex uses such data at all, it will be on an aggregate basis. Our website uses cookies to collect anonymous data, improve our service and your experience on our website. Cookies are small files of data that are sent from a website and are stored on your computer by your web browser. Cookies perform essential functions such as authentication of login status, shopping cart features and anonymous user activity. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse cookies, some essential functions of the website may become unavailable.
Information You Directly Provide to Us
Personal data will be collected if and when a request of any kind is made electronically through www.tekni-plex.com or as needed in connection with a business transaction with TekniPlex.
Any person requesting information from TekniPlex through the Site by providing their information, including name, e-mail address and other business contact information, shall be required to furnish an unambiguous and clear consent and will be prompted to provide such consent when providing any Personal Data through the Website.
How We Use and Share Your Information
If you voluntarily submit Personal Data to the website or otherwise, TekniPlex may record and use your Personal Data, such as your name, phone number and e-mail address, for TekniPlex’s reasonable business purposes, including, but not limited to, fulfilling your request or completing a requested business transaction. TekniPlex will not use your Personal Data for any other purpose without your permission. All persons who have provided Personal Data to TekniPlex can request to review any such Personal data or request such personal data be deleted or removed from TekniPlex’s records by contacting us in accordance with the “how do you contact us” section
below or as provided in California Residents section below. If you wish to stop receiving electronic communications from TekniPlex, an unsubscribe link is available in all communications or you can contact us as provided in this Policy below.
TekniPlex will not sell, rent or otherwise provide any Personal Data to any other persons or third parties, except if and when required to make disclosures to the government or private parties in connection with a lawsuit, subpoena, investigation or similar proceeding. TekniPlex can (and you authorize us to) disclose any such information in those circumstances.
For any additional purposes where we are required to notify you and get your consent, including those purposes required by local law, we will obtain your consent before we process your Personal Data for those purposes.
What is our legal basis for Processing your Personal Data?
The applicable legal basis for which we process your Personal Data for the specific purposes listed above, include the following:
Based on your consent: In some cases, at the point at which you provide Personal Data, we will ask you for your consent to collect and process your Personal Data. If you choose to provide us with your consent, you may later withdraw your consent (or opt-out) by contacting us as described in the “how do you contact us” section below. Please note that if you withdraw your consent it will not affect any processing of your Personal Data that has already occurred.
Compliance with applicable laws or performance of a contract: In specific circumstances, we may need to process your Personal Data to comply with a relevant law/regulation or to fulfill our obligations under a contract to which you are subject. Where we process your Personal Data to meet our legal obligations, you will likely not be permitted to object to this processing activity, but you will usually have the right to access or review this information unless it would impede our legal obligations. Where we are processing to fulfill our contract obligations under a contract where you are a party, you might not be able to object to this processing, or if you do choose to opt-out or object to our processing, it may impact our ability to perform a contractual obligation that you are owed.
Our legitimate interest: We process your Personal Data based on our legitimate interests in communicating with you and managing our interactions with you regarding our products and services. In addition to the other rights you may have described below, you have the right to object to such processing of your Personal Data. You can register your objection by contacting us as described in the “how do you contact us” section below.
Data Security
TekniPlex uses reasonable and appropriate measures to safeguard the information you submitted to us through the Site or that TekniPlex received about you through the Site. You agree by using this Site that you understand that no transmission of information over the Internet can be guaranteed to be totally secure. If you do not want to transmit information to TekniPlex because TekniPlex cannot and does not guarantee it will be 100% secure during its transmission, do not submit personally identifiable information through the Site or electronically, call us instead.
Data Retention
TekniPlex will keep your personally identifiable information in its computer systems as long as needed for the purposes described in this Privacy Policy. There may be laws that require TekniPlex to keep your personally identifiable information for specific time periods.
Service Providers
TekniPlex may employ third parties to perform work on our behalf and in connection with that work, those third parties may have access to personal data. All such third parties with access to personal data will have contractually agreed to maintain the confidentiality of all personal data and abide by applicable data protection laws.
Email Communications
If you submit your personally identifiable information through this Site, TekniPlex may send you emails. Such communications may include information in relation to new product lines, product updates, details of current and future projects, quality and technical issues and a newsletter. If you receive an email from TekniPlex that you did not want to receive or if you want TekniPlex to stop sending you emails after you receive one from TekniPlex or if you want to withdraw your consent and opt-out of email marketing, contact us as set forth in the “how to contact us” section below or as set forth in the California Residents section below or follow the unsubscribe instructions in the email. TekniPlex will use reasonable and appropriate measures to honor your request.
What are your rights?
You have the right to see and get a copy of your Personal Data, including an electronic copy, that we have as well as to ask us to make any corrections to inaccurate or incomplete Personal Data we have about you. You can also request that we erase your Personal Data when it is no longer needed for the purposes for which you provided it, restrict how we process your Personal Data to certain limited purposes where erasure is not possible, or object to our processing of your Personal Data. In certain circumstances you are able to request that we send a copy of your Personal Data to a third party of your choosing.
To exercise any of these rights, please contact us as set forth in the “how do you contact us” section below. You also have the right to lodge a complaint with the supervisory authority (see details under “remedies” below) where you believe that your rights have been violated.
How do you contact us if you have any questions or concerns?
Please contact the us using the information that follows to:
Ask questions;
File a concern or complaint;
Opt-out of a program or service; and/or
To exercise any of your rights listed above, including access, correction, portability, objection, restriction, and erasure.
Submit a request to: www.tekni-plex.com/gdpr-request-personal-data/, call us tollfree at 855-781-6148, or write to us at:
460 E. Swedesford Road, Suite 3000
Wayne, PA 19087
Attention: Privacy Compliance
What remedies do you have available?
For more information about your privacy and data protection rights, or if you are not able to resolve a problem directly with us and wish to make a complaint, please contact your country specific data protection authority. You may consult a list of data protection authorities here http://ec.europa.eu/newsroom/article29/document.cfm?action=display&doc_id=50061
Individual Rights for California Residents
This following applies to California residents. This policy applies only to California residents who are natural persons; it does not apply to any entities (whether business, non-profit or governmental) or to any person who is not a California resident. For California residents, this policy supplements and modifies, but does not replace, our general Privacy Policy.
Under California law, TekniPlex is required to inform California consumers who submit personal information through this Site that they may request information from us about our disclosures to third parties for their direct marketing purposes.
TekniPlex does not share your personal information with any third parties for their direct marketing purposes. TekniPlex has disclosed information about consumers for a business purpose to a third party during the past 12 months, specifically to communicate with you about our products and services via the third party’s platforms.
Types of Information TekniPlex Has Collected during the Past 12 Months
The types of information TekniPlex has collected during the past twelve (12) months is described above in this Privacy Policy’s Information Collect Section.
CCPA Rights
The California Consumer Privacy Act (“CCPA”) provides consumers who are California residents with specific rights pertaining to their personal information.
Right to Know
California consumers have a right to request what personal information TekniPlex collects, uses, discloses, and sells. California consumers have the right to request that we disclose certain information to them about our collection and use of their personal information during the previous 12 months. Once we receive, confirm, and verify a consumer request, we will disclose the following to the requesting consumer:
The categories of personal information we collected about the California consumer in the previous 12 months.
The categories of sources for the personal information we collected about the California consumer.
Our business purposes for collecting the personal information.
The categories of third parties with whom TekniPlex shared the personal information in the previous 12 months.
The specific pieces of personal information we collected about the California consumer.
Right to Request Deletion
California consumers have the right to request that TekniPlex delete some or all of the personal information that they submitted through this Site or that TekniPlex collected while they used this Site, subject to some exceptions. Once TekniPlex receives, confirms, and verifies a consumer request, we will delete the California consumer’s personal information from our records, unless an exception applies.
TekniPlex may deny a California consumer’s deletion request if TekniPlex determines we need to retain the personal information so we or third-party service providers may:
Complete the transaction for which we collected the personal information.
Provide a service that you requested.
Take reasonably anticipated actions based on our ongoing business relationship with you.
Perform our contract with you.
Detect or protect against security incidents.
Prosecute people responsible for causing or attempted to cause security incidents.
Exercise free speech rights.
Comply with the law.
Responding to your Right to Know, Right to Access, and Right to Delete requests
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days or 90 days total from the date we receive your request), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding our receipt of your verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
How to Authorize an Agent to Act on Your Behalf
You can authorize someone else as an Authorized Agent who can submit a consumer request on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized Power of Attorney or (b) provide other written authorization that we can then verify. When we receive a consumer request submitted on your behalf by an Authorized Agent, that person will be asked to provide written proof that they have your permission to act on your behalf, and we will also contact you and ask you for information to verify your own identity directly with us and not through your Authorized Agent.
Right to No Discrimination
California consumers have the right not to be discriminated against for exercising their CCPA rights.
Exercising CCPA Rights
If you are a California resident and you want to exercise one or more of your rights under California law, call us toll free at 855-781-6148 or email us at [email protected]. You may designate an agent who is registered to do business in California to make a request for you. If you choose to use an authorized agent to make the request for you, TekniPlex will require the agent to submit proof that you authorized the agent to make the request for you. TekniPlex will use reasonable and appropriate measures to verify your identity before processing any requests under California law. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us.
Rev. 7/2023