Valued Customer Letter
June 17, 2019
To our Valued Customers:
Effective today, Tekni-Plex Inc. closed on the purchase of three plants from Amcor Flexible Packaging. The facilities are located in Madison and Milwaukee, WI and Ashland, MA. The plants produce sterilizable medical packaging substrates including coated and uncoated Tyvek®, heat-seal and cold-seal coated paper and films, medical grade laminates and die-cut lids and labels. All medical products, equipment, coating technologies, specifications, and product codes were purchased as part of the transaction.
In addition, and to be clear, there will be no changes to our Quality Management System at these three sites at this time. In the future, if we contemplate any major changes, we will notify you in advance of those changes. If you have an existing Quality Agreement with Amcor, we will work with you to transfer those agreements to Tekni-Plex Flexibles, LLC, while maintaining any existing defined responsibilities.
In order to make the process as seamless as possible for our customers, we have posted many of the required forms for setting up Tekni-Plex Flexibles, LLC as a vendor in your system on our website (tekni-plex.com). In addition, payment info, credit info, etc. have all been posted.
We are aware that Amcor production deadlines may have been missed in recent months. Now that we have control of these plants for the first time today, we commit to you to take the necessary actions, including transferring and purchasing new slitting equipment to bring down product delivery to normal lead times. Our new employees did not cause the missed deadlines, and did the best they could under difficult circumstances, but now they will have additional support, equipment and resources to bring the issue to a close.
Please be patient as we drive towards execution of this singularly important issue. Your business is important to us, and we look forward to serving you in the future. Please do not hesitate to reach out to Bryan Wesselmann, VP sales and marketing, with any questions. He can be reached at Bryan.email@example.com, or (336) 777-4593.
Paul J. Young
President and CEO, Tekni-Plex, Inc.